Payment Policy

Secure Payments, No Surprises

At MUNESA we want checkout to feel as considered as the clothes. This page explains the payment methods we accept and how we keep your information safe.

Accepted Payment Methods

We accept all major credit and debit cards, including Visa, Mastercard and American Express. Where available in your region, additional local payment methods and digital wallets are offered at checkout.

Currency

All prices are displayed and charged in US dollars (USD). If your card is issued in another currency, your bank will convert the amount at its own exchange rate and may apply a foreign transaction fee. We have no visibility of or control over these charges.

Payment Security

All transactions are processed through encrypted, PCI-compliant payment gateways. We never see or store your full card number -- payment details go directly to our payment provider. Your personal information is handled in line with our Privacy Policy.

When You Are Charged

Your card is authorised at the moment you place your order and charged when the order is confirmed. If an item is unavailable we will contact you and adjust or refund the amount accordingly.

Authorisation Holds

When you place an order, your bank may place a temporary authorisation hold on the funds. This is not a charge and is usually released within a few business days. If an order is cancelled before dispatch, any hold will be released by your bank.

Failed or Declined Payments

If a payment is declined, please check your card details, billing address and available funds, then try again. Some banks block international transactions by default -- if the problem persists, contact your bank. If it is still unresolved, email us at support@munesa.com and we will help you complete your order.

Fraud Protection

For the security of our customers, orders may occasionally be held for additional verification. If this happens we will contact you by email, and we appreciate your patience while we confirm the details.

Questions

Any payment question at all -- email support@munesa.com and we will get back to you quickly.